Kiefer has served as the Assistant State Superintendent for the Division of Libraries and Technology at the Wisconsin Department of Public Instruction since September 2010. The Division oversees all information technology efforts for DPI, provides oversight for instructional technology and library media programs across Wisconsin, and serves as the state library agency. At DPI, Kiefer serves as the Wisconsin state librarian and the DPI’s Chief Information Officer. Prior to joining DPI, Kiefer was employed at Madison Metropolitan School District for 16 years where he served as CIO, research and program evaluation coordinator, testing and assessment director, registrar, and student information and data warehouse systems manager. Before joining Madison Schools, Kiefer served as a program evaluation manager and research analyst at Wisconsin Power & Light Company.